All about our services
All order that has been passed and validated before 1pm (12pm in the UK and Ireland) is shipped the same evening from Monday to Friday
To United Kingdom & Ireland
Orders containing several items can come from different warehouses then can be delivered to you in several times. Delivered by Colissimo International in a few days.
Zone 2 delivery prices:
<10kg - 7.50€ or £6.60
<20kg - 12€ or £10
<30kg - 18€ or £16
To assure you completely safe payments, we use the secure services of Mercanet of the french bank BNP. When you pay, according to the requirements of your bank, you may be asked for a code. Often this code is sent by sms. Make sure you have the cellphone that was registered on your account with you. Your bank details are encrypted during the transaction and we are not aware of them. Your banking data never pass through our server. If you have problems with your code, please call us on +33 (0) 1 41 14 45 27 and we will be able to pay by card.
Excellent aftersale services
We select our products with the utmost care. We strive to give you complete satisfaction. In case of dissatisfaction with our products, you have a 14 days withdrawal period as described in our general conditions of sale.
We are available by e-mail "firstname.lastname@example.org" or by telephone +33 (0)1 14 41 45 27 - from Monday to Friday - from 8am to 5pm (UK and Ireland hour).