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+33 (0)1 41 14 45 27
The site dedicated to picnic baskets and outdoor living
Customer Service > Withdrawal form
The purpose of this form is to send your return request. You have 14 days from the receipt of your order to send this form. Please fill in the form carefully in order to facilitate data processing.
The return of your product will be at your expense. The refund will be made upon receipt of your package.

If you want to return a product because it has a defect, you can contact us directly by phone at +33 (0)1 41 14 45 27 or by email at [email protected]
Return Adress : 
Les Jardins de la Comtesse
28 bis rue des Fontaines
92310 Sèvres
FRANCE
Phone Number :
+33 (0)1 41 14 45 27
Sending the form :
You can fill in the form online, and we will notify you by email upon receipt. You can also send us this withdrawal form by email, fax or registered mail, with your signature and the date of sending (the date of the mail, email or fax being proof).
 
Return of products :
You have a maximum of 14 days after your request for withdrawal to send the products concerned. The returned products must be in their original condition, accompanied by their original packaging.
 
Refunds :
Refunds will be made within 14 days of receipt of the products in their original condition.
If the product has been used or is no longer suitable for resale, we reserve the right to refund only part of the product.