Your cart 0 £ 0.00
Quick delivery
Shipped in the same day
+33 (0)1 41 14 45 27
The site dedicated to picnic baskets and outdoor living
   
Are all your items in stock?
    The products shown are in stock. If a product is out of stock, this will be indicated on its product page, along with the date it will be back in stock.
__________________________________________________________________________________________________________
Do I have to create an account to order?
    No, you can order without creating a customer account. In this case, you will be asked to enter your e-mail address. However, creating a customer account allows you to view your purchase history, and your invoices are available within the account.

__________________________________________________________________________________________________________
I can’t find the answer to my question, what should I do?
    Click on the "Contact" link and send us your question. We will respond as soon as possible. You can also contact us from Monday through Friday from 9 am to 6 pm at +33 (0) 1.41.14.45.27.

__________________________________________________________________________________________________________
I can’t see my country in the list of rates, what should I do?
    We offer estimated delivery rates for several countries. If you don’t see your country in the list, contact us at +33 (0) 1.41.14.45.27, so we can determine a rate for your purchase.

__________________________________________________________________________________________________________
I have a broken item, how can I have it replaced?
   
Did you get a broken accessory (glasses, plates, cutlery, etc.) when you received your package? Contact us at +33 (0) 1.41.14.45.27 and we will replace it.
Did you break an accessory? Contact us at +33 (0) 1.41.14.45.27
__________________________________________________________________________________________________________
I'm having trouble logging in
   
Make sure you’re using the same email address and password as when you registered.
If you have forgotten your password, click on "Forgot your password". A support e-mail will be sent to you at the address you entered when you registered. Once you receive this email, click the link provided and change your password.
If you still have problems: contact us at +33 (0) 1.41.14.45.27 so we can identify the source of the problem.

__________________________________________________________________________________________________________
This is for a gift. Is the invoice included with the package?
    No. Because our products are often intended for third parties as a gift, we do not enclose invoices in packages. They can be downloaded to your customer account after the package has been sent or by a link sent to you in your shipping confirmation email.

__________________________________________________________________________________________________________
When will I receive my order?
   
If your item is in stock, it is prepared the same day, if you order before 1 pm Monday through Friday. It is then given to the carrier. Depending on the carrier you choose, delivery usually takes 1 to 4 days excluding weekends.
You can track the shipment of your package via the tracking number listed on your shipping confirmation email.

__________________________________________________________________________________________________________